This position supports the business in managing rewards and incentives requested by customers within assigned countries. The role is required to coordinate with key internal parties to ensure that customer request is handled in a timely manner by providing acknowledgement for valid claims
What will you do?
Manages all uploaded invoices by our partners through Partner Portal.
Ensures that all details are correct in the system.
Ensures that all invoice qualifications are met.
Update required quantity and unit price on the list of selected products per invoice.
Checking of duplicate invoices.
Approve or Reject an invoice.
Follow revert transaction process for approved invoices that needs to be corrected.
Business Account Creation
Create new business account in bFO if partners use others during invoice upload.
Maintain and assist any rewards queries sent through rewards mailbox
EDUCATION & EXPERIENCE REQUIRED
Candidate must possess a Bachelor’s Degree
Must possess excellent skills in listening, expression and interrelationships.
Must be keen to details and be technically smart.
Must be capable in working independently and utilize sound judgement.
Ability to adjust quickly to reforming situations and express determination to achieve incessant improvement and excellent customer service
Demonstrate ability to understand and explain technical information.
Ability to solve customer problems via telephone, chat, web and email.
Willing to work in Cavite on a rotating schedule.
To apply for this job please visit careers.se.com.